iCARE Training - Pre-Arrival Service Modules

Course Description

This interactive session will provide iCARE users with instructions related to data entry demonstrations in the iCARE Pre-Arrival Modules and a question and answer period.

Who Should Attend

New iCARE users who have not received iCARE training and existing iCARE users requiring a review.

Note: If you use the iCARE Domestic modules and will also enter data for Pre-Arrival services we recommend that you take this training. The Pre-Arrival modules are different than their Domestic counterparts.

Delivery Method

Cisco Webex Webinars to share the facilitator’s computer screen visual and teleconferencing for the audio. In person sessions are offered when applicable.

Recorded sessions are also available for users who are unable to attend the webinars (e.g. conflicting time zone). The links to the videos can be found in the iCARE system under Resources ->Training, in the following document: iCARE Pre-Arrival Training Webinar Recordings.

Course Length

1.5 hours

Schedule

The iCARE User Training – Pre-Arrival Modules (English) course is offered on the 3rd Tuesday of every month[1]. Session date and time are listed on the Eventbrite system in Eastern Standard Time (EST). If you are unable to attend training due to significant time differences between time zones please contact us to make alternate arrangements.

Agenda

1. iCARE Common Features
2. Pre-Arrival Modules
3. Data entry in the Pre-Arrival Needs Assessment & Referrals module
4. Data entry in the Pre-Arrival Information & Orientation module
5. Data entry in the Pre-Arrival Employment Related Services module
6. Data entry in the Pre-Arrival Community Connections module
7. Waitlist Module
8. Questions/Comments

Training Prerequisite

The prerequisite for attending all training is to review the following introductory documents found under the Resources tab in iCARE:

• Introduction to iCARE
• General Frequently Asked Questions

Navigate to the Resources tab in iCARE to locate Frequently Asked Questions (FAQs) documentation related to each module. Locate the FAQ document related to the training you are attending and review prior as well.